privacy policy - Dr.sorbie

A. Introduction The privacy of our website visitors is very important to us, and we are committed to safeguarding it. This policy explains what we will do with your personal information. Consenting to our use of cookies in accordance with the terms of this policy when you first visit our website allows us to use cookies every time you visit the site.

B. Collecting personal information The following types of personal information may be collected, stored, and used:

Information about your computer including your IP address, geographical location, browser type and version, and operating system;
Information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths;
Information, such as your email address, that you enter when you register with our website;
Information that you enter when you create a profile on our website—such as your name, profile pictures, gender, birthday, and employment details;
Information, such as your name and email address, that you enter in order to set up subscriptions to our emails and/or newsletters;
Information that you enter while using the services on our website;
Information that is generated while using our website, including when, how often, and under what circumstances you use it;
Information relating to anything you purchase, services you use, or transactions you make through our website, including your name, address, telephone number, email address, and credit card details;
Information that you post to our website with the intention of publishing it on the internet, which includes your username, profile pictures, and the content of your posts;
Information contained in any communications that you send to us by email or through our website, including its communication content and metadata;
Any other personal information that you send to us.

C. Using your personal information Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following purposes:

Administering our website and business;
Personalizing our website for you;
Enabling your use of the services available on our website;
Sending you goods purchased through our website;
Supplying services purchased through our website;
Sending statements, invoices, and payment reminders to you, and collecting payments from you;
Sending you non-marketing commercial communications;
Sending you email notifications that you have specifically requested;
Sending you marketing communications relating to our business, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
Providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
Dealing with inquiries and complaints made by or about you relating to our website;
Keeping our website secure and preventing fraud;
Verifying compliance with the terms and conditions governing the use of our website.

We will not, without your express consent, supply your personal information to any third party for their or any other third party’s direct marketing.

D. Disclosing personal information We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy. We may disclose your personal information:

To the extent that we are required to do so by law;
In connection with any ongoing or prospective legal proceedings;
In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

E. Retaining personal information This section sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

F. Security of your personal information We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. We will store all the personal information you provide on our secure servers. All electronic financial transactions entered into through our website will be protected by encryption technology (financial activity on the site is carried out by a third-party company). You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

G. Amendments We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.

H. Updating information Please let us know if the personal information that we hold about you needs to be corrected or updated.

I. Cookies Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies typically do not contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. We use both session and persistent cookies on our website.

The names of the cookies that we use on our website, and the purposes for which they are used, are set out below: We use Google Analytics and Adwords on our website to recognize a computer when a user: for needs including but not limited to: using a shopping cart on the website / improving the website’s usability / analyzing the use of the website / administering the website / preventing fraud and improving the security of the website / personalizing the website for each user.

Most browsers allow you to refuse to accept cookies—for example:

in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy”, and then “Advanced”;
in Firefox (version 24) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, and selecting “Use custom settings for history” from the drop-down menu, and unchecking “Accept cookies from sites”;
in Chrome (version 29), you can block all cookies by accessing the “Custom and control” menu, and clicking “Settings”, “Show advanced settings”, and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

You can delete cookies already stored on your computer—for example:

in Internet Explorer (version 10), you must manually delete cookie files (instructions for this can be found at http://support.microsoft.com/kb/278835);
in Firefox (version 24), you can delete cookies by clicking “Tools”, “Options”, and “Privacy”, then selecting “Use custom settings for history”, clicking “Show Cookies”, and then “Remove All Cookies”;
in Chrome (version 29), you can delete all cookies by accessing the “Custom and control” menu, and clicking “Settings”, “Show advanced settings”, “Clear browsing data”, and selecting “Delete cookies and other site and plug-in data”, then “Clear browsing data”. Deleting cookies may have a negative impact on the usability of our website.